- We ship via UPS. UPS DOES NOT SHIP TO P.O. BOXES. Please provide a COMPLETE and ACCURATE STREET ADDRESS. We cannot be responsible for non-delivery or additional shipping charges if an incomplete or incorrect address is provided. Your method of payment will be automatically charged the $18 UPS address correction fee in these instances.
- If you are shipping: 1) during warm weather months and/or, 2) to warmer climate regions, we recommend a MOLDED FOAM COOLER W/ICE PACKS and EXPEDITED SHIPPING via Next Day Air, 2nd Day Air, 3 Day Select. Please contact us for expedited shipping fees or go to theupsstore.com and click “estimate” shipping”. Please note that boxes ship by dimensional weight, not actual weight…to ensure maximum value, please fill your cooler with the maximum product. Declining expedited shipping methods or ice/cooler is at your discretion and we cannot be held responsible for damaged product.
- Please allow up to 2 weeks for processing and delivery of your order. We prefer to ship packages on Mondays to allow for the maximum number of working days for transit. During the holiday season, it is better to ship early and ensure receipt of your gift, as the closer to December 25, the higher the volume and the more likeliness for delays.
**Please be aware that with the high temperatures we cannot guarantee that your order will arrive in good condition!** For states in the 3, 4, or 5 day shipping areas please add a cooler box to your order if the temperatures are warmer than 60 degrees or upgrade your shipping to 2nd day air or next day air at check out.
Store hours: Mon-Sat 9-5:30pm|Sun. & Holidays 9:30-5pm|Closed New Year's, Easter, Thanksgiving, & Christmas
Tel: (715) 283-4211